On-site features like the outdoor pool and the well-equipped fitness center win favor with guests, and gaming in the 70,000-square-foot casino doesn't disappoint, either. Beyond the beds, guests also rave about the stellar service they encountered at IP, as well as the abundant food choices available at the resort's seven dining establishments, including two AAA Four Diamond Award-winning fine dining restaurants. If they have their choice, they'd take the king-sized (found in all the suites and optional in the deluxe rooms), but the queens are also well-liked. Several describe the mattresses as some of the best they've slept on in a hotel. He managed New York City’s famous Rainbow Room, ran restaurants at the Plaza Hotel, and had management jobs at casino properties in Canada, Tunica, Mississippi and Cincinnati.The comfortable beds are often guests' deciding factor on whether to return to Biloxi's IP Casino Resort Spa. Goldhoff has worked in the hospitality industry for most of his life, starting as a dishwasher at age 15 in Balston Lake, New York near Saratoga Springs. “It could transform into something where people say, ‘Should I go to Myrtle Beach, Sandestin (Florida), or Atlantic City?’” “I see Pacific Avenue, hopefully with government and private enterprise working together, to do something new, where this could be more of a walkable city, not just on the Boardwalk, but on Atlantic and Pacific avenues through tourism initiatives that they could participate in,” he said. Goldhoff said Pacific Avenue, the main road that runs along the ocean and on which six of the city’s nine casinos sit, poses an opportunity to extend tourist activities beyond the casinos.

He is also concerned with improving Atlantic City’s safety and cleanliness as it seeks to increase its tourism business, closely echoing the oft-expressed sentiments of Hard Rock’s global chairman, Jim Allen.

Goldhoff has some marketing initiatives in the planning stages, and plans to resume the type of community input meetings that Hard Rock hosted before the casino was built.

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